Please Note: If you are not sure if these settings apply to you please ring the helpdesk on 01473 345305.
ADSL
MTU:1500
VPI: 0
VCI: 38
Encapsulation: PPPOA
Suffolk Online ADSL Login
t****@suffolkonline.net (where * is the number toenter after the t ) or “yourtelephonenumber@suffolk.adsl.coop
BT ADSL Test Login
bt_test@startup_domain
bt_test_user@suffolkonline.mydsl
No Password required but this is for testing purposes ONLY.
DNS
193.0.149.6 (primary)
193.0.149.7 (secondary)
E-Mail Servers
Incoming Mail (POP3): pop3.suffolkonline.net
Outgoing Mail (SMTP): smtp.suffolkonline.net
Authentication needs to be set on the outgoing server using same details as incoming server
FTP / Homepages
hostname: homepages.suffolkonline.net
Remember if you cannot find help for your particular problem here then you can always contact the Suffolk Online Helpdesk:
Telephone 01473 345305 or email us at support@suffolkonline.net.