Welcome to the Suffolk Online Helpdesk Pages
Welcome to the Suffolk Online Helpdesk site. Here you will be able to find some extensive guides on here ranging from Setting up your Dialup Connection to E-Mail & Broadband and also to help solve problems with printers and viruses.
Please use this site to find help with common problems that you be encounter on your computer. Please use the navigation menu along the top.
You can find resolutions to the following types of problems.
- Dialup
- Broadband
- Viruses/Security
- Spam
- Spyware
You can also find general information on settings that you will need to use for your Suffolk Online Connection in the menu bar along the right. Please also visit our download page under the Other section in the right hand menu. You will find links to many of the best programs we recommend that are freely available that can either upgrade your existing hardware and software or to give you more functionality.
We hope you find these sections useful.
Remote Assistance
Click here to allow one of our Suffolk Online support representatives to remotely support your PC. Please note the session will need to be setup by one of our technical support representatives first.
Remember if you cannot find help for your particular problem here then you can always contact the Suffolk Online Helpdesk on 01473 345305 or email us atsupport@suffolkonline.net.



