Telephone Affinity Scheme
If you would like a chance to give back to your local community, then Suffolk Online has negotiated an exclusive deal with our supplier The Phone Coop. The deal means that not only could you potentially get discounts on your line rental or call packages but some of the money that you spend by doing that will go back to Suffolk Online and into community projects that Suffolk ACRE (the organisation that runs Suffolk Online) operate in Suffolk.
What do I get?
- Line rental.
- Broadband at up to 8Mbps.
- Evening and weekend calls to 01, 02, 03, 0845 and 0870 numbers.
- Low cost calls at other times, with an 8.9p connection charge.
- 40GB of download and upload allowance.
- Wireless router.
- Broadband support via Suffolk Online's locally based helpdesk
All for just £25.95 a month.
To get this special pricing then you need to be in an Exchange LLU area. If you are not in an LLU area then the package above can be supplied at £28.55 per month. If you are unsure of what LLU is and whether the telephone exchange you are connected to has it then please find our information at the bottom of the page.
For an additional £3 per month you can also add free inclusive daytime calls to your package so for just £28.95 (or £31.55 in a non LLU area) you could have an anytime calls package plus all the benefits listed above.
All of the call packages that are part of the affinity scheme are subject to The Phone Coop's terms and conditions.
NOTE: THE PRICES QUOTED ABOVE ARE BASED ON PHONE COOP PRICES AS AT 18/11/2010 AND WITH THE ADDITIONAL £2 PER MONTH CHARGE FOR EXCLUSIVE SUFFOLK ONLINE SUPPORT. PLEASE KEEP AN EYE ON THE PHONE COOP PAGES FOR CHANGES TO THESE PRICES.
If you would like more information on these or would like to sign up please call the Suffolk Online helpdesk on 01473 345305 or by visiting http://www.thephone.coop/suffolkonline. To order you will need to call The Phone Coop direct on 0845 458 9040. Ensure you Quote ‘Suffolk Acre’and our Code ‘AF0416’ when you call to ensure that you get our exclusive products.
LLU Information
Broadband goes through your telephone line which in turn is connected to a telephone exchange. Over the past few years suppliers have been able to reduce the cost of broadband packages because BT have allowed other suppliers to put their own broadband connecting equipment in the telephone exchanges. If your telephone exchange is LLU enabled then you are able to receive these reduced prices stated above because our suppliers will be able to use their own equipment. If your telephone exchange is not LLU enabled then our suppliers won't be able to supply you the very cheapest prices but can still provide an excellent value service. To find out if you are on an LLU enabled exchange please visit http://www.samknows.com/broadband/broadband_checker and insert your phone number into the checker. Once the check has been completed, click on the LLU tab on the left hand side and if there are ticks against any of the options then you are in an LLU enabled exchange. If there are all crosses in this section then you are not.
If you need further assistance or are still not sure please call The Phone Coop direct on 0845 458 9040 and they can clarify further.
