Gold 16-25 Plus

As part of this package you get all of our standard package offerings list below:

  • A dedicated helpdesk (Please call 01473 345305 for support queries) that is operated 9am-5pm Mon-Fri (bank holidays and Christmas period excluded)
  • Access to permanent, highly experienced and knowledgeable staff
  • Free initial health check on your systems
  • UNLIMITED telephone and remote support for 16-25 PC’s within your organisation across multi-sites
  • Ongoing health checks available at discounted rate of £75 inc VAT
  • Remote Support via advanced online tools
  • On site support (charged additionally at Pay as you Use gold discounted rate of £36 per hour inc VAT + travel)
  • Help and advice on whatever you require
  • Procurement and Procurement advice
  • Discounted packages because you work in the voluntary sector

Plus

  • Proactive Monthly System maintenance protecting your systems core elements i.e. servers, backup, anti-virus

Proactive Monthly System Maintenance gives you complete piece of mind. Not only do you have someone on the end of the phone if you need it but we will look out for your IT systems without you ever needing to lift a finger. We try and spot the problems before they become problems and ensure that everything that should be operating continues to operate.

This will include monitoring of the following elements

  • Server performance
  • Server error Logs
  • Backup monitoring
  • Anti-virus monitoring

Please note this does not include any updates to systems.

If you are interested in what we can offer you, please contact Matthew Morling at matthew.morling@communityactionsuffolk.org.uk or on 01473 345321

£90.00 Per Month

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